Our 100% Satisfaction Guarantee
We aim to provide you with top quality items for your sublimation needs along with service to match. There may be a chance though, that you may not be happy with items that we have sent. If this is the case, then we will be more than happy to provide a refund upon receipt of all unused and unsuitable items. We will also cover the return shipping as well.
Please contact us in the first instance via our Shortage, damage, incorrect item Notification form so that we are aware of your intentions.
Made In Britain
We are proud to display the Made in Britain logo on our website, having been granted the use by Madeinbritian.co by proving we meet the following criteria:
- You need to be a British registered business
- Product needs to be designed, manufactured, produced or created in Great Britain.
- 80% of the value chain needs to be within Great Britain (not including raw materials)
Well over 80% of our items are also sourced through UK suppliers (even over 80% of our raw sheet metal) which we then process in house (ooop North in sunny Yorkshire!) to manufacture our range of products (many of which are designed by, and are exclusive, to us), so we are able to display the Made in Britain logo throughout our website and on individual product listings. Any individual products (a small minority of accessories and miscellaneous items, sold as extras mostly) that do not qualify as Made in GB, we have coded to NOT display the logo.
We urge you to see if you can also apply to use this logo too (here: Made in Britain/Applynow.co ) and help promote national sustainability, by supporting other British businesses to flourish – local businesses are the backbone of communities, providing jobs all round – from employing local people to buying local services like couriers or post, electricians, to using local accountants, solicitors etc etc – without this economic input, communities can’t flourish, so we need to support each other whenever possible – the Made in Britain logo helps to show that you proudly do!