We are happy to offer samples of many of our products to our customers. In fact most of you know that we add free sample packs of new or promotional products to your orders as a matter of course!
FREE SAMPLES WITH ORDER: If you would like to sample a specific product instead of our monthly featured category Freebies, please add in the customer comments section which product you would like to see (up to 3) and if it is possible, we will add it to your order Free of charge (please be sensible and do not request oversize – no larger than the other items you have ordered – or high price items)
FREE SAMPLE SWATCH (UK only): Alternatively, if you would just like to test our quality or see our different finishes and colours, we will send you a completely FREE Colour and Metal finish swatch card. To order this, add this item to Cart: Free Sample Swatch and choose ‘Local Pickup’ as delivery method and we will post this to you free of shipping charge too, first class, ASAP (but please note we do not post everyday).
SAMPLES OF CUSTOM CUT SHAPES: Please add this item: Custom Cut Shape Quote / Sample the cart, filling in all the fields required, checkout and pay and then email your shape to email@example.com
QUOTATIONS AND SAMPLES: For more information on how to request quotations of custom cut sheets or shapes, please refer to our Quotes section here. In many cases you will need to request these as items, adding to the cart and paying for them as you check out as normal (choosing local pickup if appropriate, so shipping is not added).
Most of our items are now despatched by courier (costing us minimum £6.22 shipping) as we are located in a rural area. If we have to / need to despatch by post we have a six mile, 20 minute round trip to town to send out, so the minimum charge then has to cover this plus all the other standard charges for packaging (up to £1 but at least 50p) recorded delivery, Paypal fee, printing of the invoice, time taken etc (when we have non mainland UK orders to post, which are too expensive to courier, we can stand in a queue at the Post Office for up to 15 minutes!) These costs are the same for a large order as a small sample one (and we are making far less profit on a small order anyway!). If we do use the post, we generally only send recorded, even small orders, as every time we try to send non signed for we get items that don’t turn up – which we then have to replace at more time and cost! The free samples offered above are the only exception to this.
To offset this we offer free shipping at the low level of £85 an order (most sublimation wholesalers have no free delivery option at all) to encourage you to order more and make us all more profitable!
MONTHLY FREE SAMPLES
Every 4-8 weeks we showcase a different category on our website by offering special offer packs and including FREE samples of a selection of products from that category in qualifying orders – you don’t have to request or order these FREE products, we will pop them in your order as a matter of course… the larger or more often you order, the more FREE items you will receive!
SPECIFIC SAMPLES ONLY: SUSPENDED AT PRESENT (MAY 2020)
If you are a new or existing customer and would like samples of specific items sending separately (again up to 3), we ask that you order them and pay for them as usual and we will then refund the order cost including shipping on receipt of your second order of those items (please remember to request this in customer comments as you check out your re-order) OR if the items are unsuitable we will refund the whole order, including shipping on return of the items – So it is a NO RISK POLICY!! To do this, follow these steps:
- Choose this £39 item her by clicking the link to it: SAMPLES and then adding it to your cart. This adds £39 to your cart, taking it over our minimum order amount.
- Add your choice of up to 3 sample items. We will refund these in accordance with our policy above.
- Proceed to checkout.
- Use this code: ” SAMPLES COUPON ” on checkout to remove the £39 charge. This will allow you to place your sample order even though it is under our £39 minimum order requirement.
- Please pay for your order and shipping as normal (and your items will be shipped ASAP).
Please note, items over the size of A4 or from our Subli Essentials range aren’t available to be chosen under our Sample Policy. If you would just like to test the quality of our cut edges along with colours and finishes, see how to order our Free Swatch below.